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APIs

The GovWorx Platform is a series of applications built for different use cases. Multiple APIs are exposed to interface with the applications.
For new CAD (computer-aided dispatch system) integrations, use the Connections Platform. The older CAD Vendor Guide remains available as legacy documentation; other Realtime API documentation is unchanged.

Data API

The Data API is a traditional RESTful API exposing data such as users, training records and QA evaluations.

Realtime API

Realtime API is an event driven interface into the realtime audio, transcription and processing of 911 telephony

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Interfacing with Calls

GovWorx exposes a series of resources to retrieve and interact with realtime calls. This can be accomplished with a complimentary set of operations.

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Webhooks

Agencies can setup subscriptions that allow integrating partners to be notified via webhook of critical events. Call Notification at start and end of a call Assistant Activation Notification when an assistant is activated on a call

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RESTful resources

In combination with the webhooks, customers can fetch calls or ‘drop into’ a call as a read only participant in a LiveKit Room