Upload a new incident to the system. Token must have ‘Manage Events’ permission. System will only upload incident once, using the sysId to prevent duplicates. Important: Do NOT include the ‘id’ field in your request - use ‘sysId’ to identify incidents from your source system.
Incident data transfer object for creating or updating incidents
Unique system identifier from your source CAD system. This is used to prevent duplicate incidents.
"INC-2026-001234"
Incident number or call sign
"CALL-5678"
Case number associated with the incident
"CASE-2026-9876"
Priority level of the incident
"High Priority"
Type or classification of the incident
"Medical Emergency"
Phone number of the caller
"555-123-4567"
Name of the caller
"John Smith"
Agency responding to or handling the incident
"City Fire Department"
Type of agency (e.g., Fire, Police, EMS, Aeromedical)
"Fire"
Timestamp when the incident was added to the dispatch queue
"2026-01-06T10:30:00Z"
Date and time when the incident occurred
"2026-01-06T10:25:00Z"
Final disposition or outcome of the incident
"Transport to Hospital"
Location or address of the incident
123
Latitude coordinate of the incident location
40.7128
Longitude coordinate of the incident location
-74.006
Position or role of the person handling the call
"Dispatcher-01"
Unique identifier for the call taker
"DISP-456"
Name of the call taker
"Jane Doe"
Source or method of the incoming call
911
Initial incident type as reported when call was received
"Chest Pain"
Additional context or notes about the incident
"Caller reports patient experiencing chest pain and shortness of breath"
Geographic response area or zone
"Zone 3 - Downtown"
Radio channel used for communications
"FIRE-TAC-1"
Timestamp when the call was initially received
"2026-01-06T10:23:00Z"
Timestamp when the call was answered/picked up
"2026-01-06T10:23:15Z"
Timestamp when the call ended
"2026-01-06T10:28:00Z"
Timestamp when the incident was closed
"2026-01-06T11:45:00Z"
List of notes associated with the incident
List of responders assigned to the incident
System ID of a related incident (for linking incidents together)
"INC-2026-001233"
OK