Upload a new incident to the system. Token must have ‘Manage Events’ permission. System will only upload incident once, using the sysId to prevent duplicates. Important: The ‘id’ field is internal and is ignored if supplied - use ‘sysId’ to identify incidents from your source system. By default, timestamps are assumed to be in UTC and will be converted to the tenant’s local timezone. Set convertFromUtc=false if your timestamps are already in local time.
Date and time when the incident was created in the CAD system.
Subject to timezone conversion based on convertFromUtc parameter (defaults to UTC).
Used as fallback for callPickupTime/callReceivedTime if those are missing.
Time the call was received by the system. Required for matching call audio.
Subject to timezone conversion (defaults to UTC). If both callReceivedTime and callPickupTime are missing,
both will be populated from incidentDate. Can be the earliest timestamp indicating the call taker
has begun creating a CAD incident.
Time the call was answered/picked up. Required for matching call audio.
Subject to timezone conversion (defaults to UTC). If not provided, this will be auto-populated from
callReceivedTime if available, otherwise from incidentDate if both callPickupTime and callReceivedTime are missing.
Can be the earliest timestamp indicating the call taker has begun creating a CAD incident.
System ID (sysId) of a related or parent incident for linking incidents together.
Used to establish relationships between incidents (e.g., duplicate calls, related events).
Flag indicating this is a training/simulation CAD incident.
When true, the sysId will be prefixed to isolate it from real incidents
and the incident will be routed through the training matching pipeline.
Example:
false
Response
200
OK
⌘I
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Hill","uniqueKey":"subdivision","typeLabel":"string"},"crossStreet1":{"type":"string","description":"First cross street for the incident location","example":"1st Avenue","uniqueKey":"crossStreet1","typeLabel":"string"},"crossStreet2":{"type":"string","description":"Second cross street for the incident location","example":"2nd Avenue","uniqueKey":"crossStreet2","typeLabel":"string"},"mapPage":{"type":"string","description":"Map page or grid identifier for the incident location","example":"A-12","uniqueKey":"mapPage","typeLabel":"string"},"county":{"type":"string","description":"County for the incident location","example":"Montgomery","uniqueKey":"county","typeLabel":"string"},"additionalIncidentFields":{"type":"object","additionalProperties":{"type":"string","uniqueKey":"additionalIncidentFields.additionalProperties","typeLabel":"string"},"description":"Connector-specific incident fields available for tenant-defined location masks","uniqueKey":"additionalIncidentFields","typeLabel":"object"},"latitude":{"type":"string","description":"Latitude coordinate of the incident location (decimal degrees)","example":"40.7128","uniqueKey":"latitude","typeLabel":"string"},"longitude":{"type":"string","description":"Longitude coordinate of the incident location (decimal degrees)","example":"-74.0060","uniqueKey":"longitude","typeLabel":"string"},"callPosition":{"type":"string","description":"The position/workstation that the call taker who received the call was sitting in.\nUsed for call audio matching and analytics.\n","example":"Position-01","uniqueKey":"callPosition","typeLabel":"string"},"callTakerName":{"type":"string","description":"Name of the call taker who handled the incident","example":"Jane Doe","uniqueKey":"callTakerName","typeLabel":"string"},"callSource":{"type":"string","description":"Information about how the incident was initiated.\nTypically indicates channels such as Admin Line, E911, Field Initiated, etc.\n","example":"E911","uniqueKey":"callSource","typeLabel":"string"},"initialIncidentType":{"type":"string","description":"Initial incident type as reported when call was first received.\nMay differ from final incidentType if call was reclassified.\n","example":"Chest Pain","uniqueKey":"initialIncidentType","typeLabel":"string"},"initialLocation":{"type":"string","description":"Initial location as reported when call was first received.\nMay differ from final location if address was updated during the incident.\n","example":"123 Main St","uniqueKey":"initialLocation","typeLabel":"string"},"additionalContext":{"type":"string","description":"Additional context, comments, or narrative about the incident","example":"Caller reports patient experiencing chest pain and shortness of breath for 30 minutes","uniqueKey":"additionalContext","typeLabel":"string"},"responseArea":{"type":"string","description":"Geographic response area, jurisdiction, beat, or ORI code.\nUsed for routing and organizational purposes.\n","example":"Beat-3-Downtown","uniqueKey":"responseArea","typeLabel":"string"},"radioChannel":{"type":"string","description":"Radio channel assigned for communications on this incident","example":"FIRE-TAC-1","uniqueKey":"radioChannel","typeLabel":"string"},"callReceivedTime":{"type":"string","format":"date-time","description":"Time the call was received by the system. Required for matching call audio.\nSubject to timezone conversion (defaults to UTC). If both callReceivedTime and callPickupTime are missing,\nboth will be populated from incidentDate. Can be the earliest timestamp indicating the call taker\nhas begun creating a CAD incident.\n","example":"2026-01-06T10:23:00Z","uniqueKey":"callReceivedTime","typeLabel":"string\u003cdate-time>"},"callPickupTime":{"type":"string","format":"date-time","description":"Time the call was answered/picked up. Required for matching call audio.\nSubject to timezone conversion (defaults to UTC). If not provided, this will be auto-populated from\ncallReceivedTime if available, otherwise from incidentDate if both callPickupTime and callReceivedTime are missing.\nCan be the earliest timestamp indicating the call taker has begun creating a CAD incident.\n","example":"2026-01-06T10:23:15Z","uniqueKey":"callPickupTime","typeLabel":"string\u003cdate-time>"},"callHangupTime":{"type":"string","format":"date-time","description":"Time the call ended/hung up. Required for matching call audio.\nSubject to timezone conversion (defaults to UTC).\n","example":"2026-01-06T10:28:00Z","uniqueKey":"callHangupTime","typeLabel":"string\u003cdate-time>"},"notes":{"type":"array","description":"List of notes/comments associated with the incident.\nTimestamps are subject to timezone conversion.\n","items":{"type":"object","properties":{"noteId":{"type":"string","uniqueKey":"notes.items.[INDEX].noteId","typeLabel":"string"},"note":{"type":"string","uniqueKey":"notes.items.[INDEX].note","typeLabel":"string"},"noteBy":{"type":"string","uniqueKey":"notes.items.[INDEX].noteBy","typeLabel":"string"},"noteAt":{"type":"string","format":"date-time","uniqueKey":"notes.items.[INDEX].noteAt","typeLabel":"string\u003cdate-time>"}},"uniqueKey":"notes.items.[INDEX]","typeLabel":"object"},"uniqueKey":"notes","typeLabel":"object[]"},"responders":{"type":"array","description":"List of responders/units assigned to the incident.\nTimestamps are subject to timezone conversion.\n","items":{"type":"object","properties":{"personnelId":{"type":"string","uniqueKey":"responders.items.[INDEX].personnelId","typeLabel":"string"},"personnelFirstName":{"type":"string","uniqueKey":"responders.items.[INDEX].personnelFirstName","typeLabel":"string"},"personnelLastName":{"type":"string","uniqueKey":"responders.items.[INDEX].personnelLastName","typeLabel":"string"},"unitName":{"type":"string","uniqueKey":"responders.items.[INDEX].unitName","typeLabel":"string"},"dispatchedBy":{"type":"string","uniqueKey":"responders.items.[INDEX].dispatchedBy","typeLabel":"string"},"dispatchedAt":{"type":"string","format":"date-time","uniqueKey":"responders.items.[INDEX].dispatchedAt","typeLabel":"string\u003cdate-time>"},"enrouteAt":{"type":"string","format":"date-time","uniqueKey":"responders.items.[INDEX].enrouteAt","typeLabel":"string\u003cdate-time>"},"arrivedAt":{"type":"string","format":"date-time","uniqueKey":"responders.items.[INDEX].arrivedAt","typeLabel":"string\u003cdate-time>"},"clearedAt":{"type":"string","format":"date-time","uniqueKey":"responders.items.[INDEX].clearedAt","typeLabel":"string\u003cdate-time>"}},"uniqueKey":"responders.items.[INDEX]","typeLabel":"object"},"uniqueKey":"responders","typeLabel":"object[]"},"additionalPersonnel":{"type":"array","description":"List of additional personnel involved in the incident (e.g., secondary call takers, dispatchers).\nEach entry includes personnelId, name, and role.\n","items":{"type":"object","properties":{"personnelId":{"type":"string","uniqueKey":"additionalPersonnel.items.[INDEX].personnelId","typeLabel":"string"},"name":{"type":"string","uniqueKey":"additionalPersonnel.items.[INDEX].name","typeLabel":"string"},"type":{"type":"string","uniqueKey":"additionalPersonnel.items.[INDEX].type","typeLabel":"string"}},"uniqueKey":"additionalPersonnel.items.[INDEX]","typeLabel":"object"},"uniqueKey":"additionalPersonnel","typeLabel":"object[]"},"relatedSysId":{"type":"string","description":"System ID (sysId) of a related or parent incident for linking incidents together.\nUsed to establish relationships between incidents (e.g., duplicate calls, related events).\n","example":"INC-2026-001233","uniqueKey":"relatedSysId","typeLabel":"string"},"trainingCad":{"type":"boolean","description":"Flag indicating this is a training/simulation CAD incident.\nWhen true, the sysId will be prefixed to isolate it from real incidents\nand the incident will be routed through the training matching pipeline.\n","example":false,"uniqueKey":"trainingCad","typeLabel":"boolean"}},"required":["callTakerId","closedAt","incidentDate","incidentType","number","sysId"],"uniqueKey":"","typeLabel":"object"},"examples":{"Example":{"title":"Example","value":{"sysId":"INC-2026-001234","number":"26-001234","incidentType":"Medical Emergency - Cardiac Arrest","incidentDate":"2026-01-06T10:25:00Z","callTakerId":"CT-456","closedAt":"2026-01-06T11:45:00Z","caseNumber":"CR-2026-9876","priority":"Priority 1","callerNumber":"555-123-4567","callerName":"John Smith","agency":"CITY-FIRE-01","agencyType":"Fire","dispatchQueueAt":"2026-01-06T10:30:00Z","disposition":"Transport to Hospital","location":"123 Main Street, Anytown, CA 12345","locationName":"Montgomery County Courthouse","streetNumber":"123","streetName":"Main Street","apartment":"Apt 4B","building":"Building 2","floor":"3","city":"Norristown","municipality":"Lower Merion","state":"PA","zip":"19401","subdivision":"Oak Hill","crossStreet1":"1st Avenue","crossStreet2":"2nd Avenue","mapPage":"A-12","county":"Montgomery","additionalIncidentFields":{},"latitude":"40.7128","longitude":"-74.0060","callPosition":"Position-01","callTakerName":"Jane Doe","callSource":"E911","initialIncidentType":"Chest Pain","initialLocation":"123 Main St","additionalContext":"Caller reports patient experiencing chest pain and shortness of breath for 30 minutes","responseArea":"Beat-3-Downtown","radioChannel":"FIRE-TAC-1","callReceivedTime":"2026-01-06T10:23:00Z","callPickupTime":"2026-01-06T10:23:15Z","callHangupTime":"2026-01-06T10:28:00Z","notes":[{"noteId":"\u003cstring>","note":"\u003cstring>","noteBy":"\u003cstring>","noteAt":"2023-11-07T05:31:56Z"}],"responders":[{"personnelId":"\u003cstring>","personnelFirstName":"\u003cstring>","personnelLastName":"\u003cstring>","unitName":"\u003cstring>","dispatchedBy":"\u003cstring>","dispatchedAt":"2023-11-07T05:31:56Z","enrouteAt":"2023-11-07T05:31:56Z","arrivedAt":"2023-11-07T05:31:56Z","clearedAt":"2023-11-07T05:31:56Z"}],"additionalPersonnel":[{"personnelId":"\u003cstring>","name":"\u003cstring>","type":"\u003cstring>"}],"relatedSysId":"INC-2026-001233","trainingCad":false}}},"exampleType":"generated"}},"required":true,"exampleType":"generated"},"responses":{"2a1293b0-2186-4de2-8324-7ea2adb3279f":{"description":"OK","content":{"_mintlify/placeholder":{"schema":{"type":"object","description":""}}}}},"security":{},"servers":{"af7bb609-9f25-4c28-b1e1-79243d2da4fd":{"url":"https://app.govworx.net"}}},"originalFileLocation":"https://app.govworx.net/u/api-docs"},"subdomain":"govworx","siteName":"GovWorx API Documentation","title":"Upload Incident - GovWorx API Documentation","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-10-29T03:04:22.099Z","originalFileLocation":"api-reference/incident/upload-incident.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Upload a new incident to the system. Token must have \u0026#x27;Manage Events\u0026#x27; permission. System will only upload incident once, using the sysId to prevent duplicates. Important: The \u0026#x27;id\u0026#x27; field is internal and is ignored if supplied - use \u0026#x27;sysId\u0026#x27; to identify incidents from your source system. By default, timestamps are assumed to be in UTC and will be converted to the tenant\u0026#x27;s local timezone. Set convertFromUtc=false if your timestamps are already in local time.\">\u003cmeta data-mint-head name=\"application-name\" content=\"GovWorx API Documentation\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/govworx/LV4nt-UNetYIjxXN/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Upload Incident - GovWorx API Documentation\">\u003cmeta data-mint-head property=\"og:description\" content=\"Upload a new incident to the system. Token must have \u0026#x27;Manage Events\u0026#x27; permission. System will only upload incident once, using the sysId to prevent duplicates. Important: The \u0026#x27;id\u0026#x27; field is internal and is ignored if supplied - use \u0026#x27;sysId\u0026#x27; to identify incidents from your source system. By default, timestamps are assumed to be in UTC and will be converted to the tenant\u0026#x27;s local timezone. 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Token must have \u0026#x27;Manage Events\u0026#x27; permission. System will only upload incident once, using the sysId to prevent duplicates. Important: The \u0026#x27;id\u0026#x27; field is internal and is ignored if supplied - use \u0026#x27;sysId\u0026#x27; to identify incidents from your source system. By default, timestamps are assumed to be in UTC and will be converted to the tenant\u0026#x27;s local timezone. 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Token must have 'Manage Events' permission. System will only upload incident once, using the sysId to prevent duplicates. Important: The 'id' field is internal and is ignored if supplied - use 'sysId' to identify incidents from your source system. By default, timestamps are assumed to be in UTC and will be converted to the tenant's local timezone. 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Token must have 'Manage Events' permission. System will only upload incident once, using the sysId to prevent duplicates. Important: The 'id' field is internal and is ignored if supplied - use 'sysId' to identify incidents from your source system. By default, timestamps are assumed to be in UTC and will be converted to the tenant's local timezone. 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Center","icon":"lock","href":"https://security.govworx.ai"}]},"tabs":[{"tab":"Guides","pages":[{"title":"Guides","href":""}]},{"tab":"Connections Platform","pages":[{"title":"Connections Platform","href":"/connections-platform/overview"}]},{"tab":"API reference","groups":[{"group":"API documentation","pages":[{"title":"Introduction","href":"/api-reference/introduction"}]},{"group":"API Reference","pages":[{"group":"capture-radio-controller","pages":[{"title":"Put apiv1internalcapture radioclaims audio","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs put /api/v1/internal/capture-radio/claims/{childId}/audio","href":"/api-reference/capture-radio-controller/put-apiv1internalcapture-radioclaims-audio"},{"title":"Post apiv1internalcapture radioclaims","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs post /api/v1/internal/capture-radio/claims","href":"/api-reference/capture-radio-controller/post-apiv1internalcapture-radioclaims"},{"title":"Post apiv1internalcapture radioclaims finalize","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs post /api/v1/internal/capture-radio/claims/{childId}/finalize","href":"/api-reference/capture-radio-controller/post-apiv1internalcapture-radioclaims-finalize"},{"title":"Get apiv1internalcapture radioclaims","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/internal/capture-radio/claims/{childId}","href":"/api-reference/capture-radio-controller/get-apiv1internalcapture-radioclaims"},{"title":"Get apiv1internalcapture radiocapability","description":null,"deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/internal/capture-radio/capability","href":"/api-reference/capture-radio-controller/get-apiv1internalcapture-radiocapability"}]},{"group":"Incident","pages":[{"title":"Upload Incident","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs put /api/v1/external/incident","href":"/api-reference/incident/upload-incident"}]},{"group":"Media Ingest","pages":[{"title":"Ingest SRT radio media","description":null,"deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs post /api/v1/external/media","href":"/api-reference/media-ingest/ingest-srt-radio-media"}]},{"group":"Knowledge","pages":[{"title":"List Knowledge entries","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/knowledge","href":"/api-reference/knowledge/list-knowledge-entries"},{"title":"Create Knowledge entry","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs post /api/v1/external/knowledge","href":"/api-reference/knowledge/create-knowledge-entry"},{"title":"Append Knowledge version","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs post /api/v1/external/knowledge/{knowledgeId}/versions","href":"/api-reference/knowledge/append-knowledge-version"},{"title":"Get Knowledge entry","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/knowledge/{knowledgeId}","href":"/api-reference/knowledge/get-knowledge-entry"},{"title":"Look up Knowledge by externalId","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/knowledge/by-external-id","href":"/api-reference/knowledge/look-up-knowledge-by-externalid"}]},{"group":"Users","pages":[{"title":"List Users","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/user","href":"/api-reference/users/list-users"},{"title":"Lookup User","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/user/single","href":"/api-reference/users/lookup-user"}]},{"group":"TRAIN","pages":[{"title":"List Training Observation Reports","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/train/user/{userId}/reports","href":"/api-reference/train/list-training-observation-reports"},{"title":"List User Phase Enrollments","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/train/user/{userId}/enrollments","href":"/api-reference/train/list-user-phase-enrollments"},{"title":"List Phases","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/train/phases","href":"/api-reference/train/list-phases"}]},{"group":"Research Access","pages":[{"title":"List eligible Research recipients","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/research-access/recipients","href":"/api-reference/research-access/list-eligible-research-recipients"}]},{"group":"Quality Assurance","pages":[{"title":"List Feedback Reports","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/qa/user/{userId}/reports","href":"/api-reference/quality-assurance/list-feedback-reports"},{"title":"List Evaluations","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/qa/user/{userId}/evaluations","href":"/api-reference/quality-assurance/list-evaluations"}]},{"group":"MCP Resources","pages":[{"title":"Search the Resource Center","deprecated":null,"version":null,"openapi":"https://app.govworx.net/u/api-docs get /api/v1/external/mcp/resources/resource-center/search","href":"/api-reference/mcp-resources/search-the-resource-center"},{"title":"Get Media by 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